Keep Your Lighting Control System Performing Long After Handover
Intelligent Insights is ongoing post-handover support for your zencontrol lighting control system – helping you maintain performance, identify issues and get more from your system over time.
Your first 6 months of Intelligent Insights Pro are free. Every new client can register for a complimentary six-month trial from project handover, giving your team access to Pro-level reporting, support and training.
Handover Is Only The Beginning
Once your lighting control system is operational, Intelligent Insights provides the ongoing visibility and support needed to keep it performing as intended.

Firmware Updates
Keep your system current with supported firmware updates.

Issue Reporting
Identify system issues that may require attention.

Emergency Lighting Reports
Visibility of emergency lighting status where applicable.

Optimisation
Identify opportunities to improve settings, performance and efficiency.

End-User Training
Help your team understand and make better use of the system.

Extended Warranty
Added assurance for eligible zencontrol components.
The First 6 Months Are Included
Register after a project handover and receive Intelligent Insights Pro for the first six months.
During your trial period, you’ll receive:
- 2 scheduled system reports – approximately 3 and 6 months
- Firmware updates where applicable
- Issue visibility reporting
- Emergency lighting reporting where applicable
- End-user training
- Optimisation recommendations
Better Insights. Better Outcomes.
Better Visibility
Understand how your system is performing, where issues exist and where improvements can be made.
Better Performance
Updates, reporting and optimisation help keep your lighting control system operating as intended.
Better User Confidence
Training and ongoing support help your team get more from the system over time.
Support That Grows With Your Site
After the initial six-month period, ongoing Lite, Pro and Ultra options are available depending on the level of reporting, diagnostics and remote maintennace support your site requires.
Lite
Essential reporting, firmware updates and warranty support.
Pro
Greater operational visibility, diagnostics and remote maintenance support.
Ultra
More frequent reporting, full operational visibility and greater annual support coverage.
Plans start from $75 per month.
Keep Intelligent Insights Working For You
Your first six months are already included. Continue with the level of reporting, diagnostics and support that best suits your site.
Register your preferred plan to continue Intelligent Insights beyond the initial six-month period.




